Contact Support

We're here to help! Get in touch with our support team.

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Live Chat Support

Get instant help from our support team. We're here to assist you with any questions or issues.

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Billing Support

Questions about charges or subscriptions

CCBill Support

Frequently Asked Questions

How do I cancel my membership?

You can cancel your membership at any time through CCBill's customer support page or by contacting our billing support.

I forgot my password

Visit our password reset page for assistance, or contact us via Live Chat below.

How do I download videos?

Members can download videos by clicking the download button on any scene page. Multiple quality options are available including HD 1080p and 4K.

What devices can I watch on?

MixItUpBoy works on all modern devices including desktop, laptop, tablet, and mobile phones. We support all major browsers.

Having trouble loading content?

Please see our FAQ Page for troubleshooting tips, or contact our support team.

Login & Account Troubleshooting

I can't log in — my username and password aren't working

Try these steps:

  • Make sure you're using the email address you signed up with, not a username
  • Passwords are case-sensitive — check that Caps Lock is off
  • Clear your browser cookies for mixitupboy.com and try again
  • If using Firefox and login seems to succeed but you get sent back to the login page, try using Chrome or Safari instead while we work on a fix
  • If none of the above works, contact us via Live Chat and we'll help you get back in

I can log in on one browser but not another

Some browsers handle login cookies differently. Try these steps:

  • Clear cookies and cache for mixitupboy.com in the browser that isn't working
  • Make sure you're going to www.mixitupboy.com (with the www)
  • Disable any ad blockers or privacy extensions temporarily
  • Try using Chrome or Safari for the most reliable experience

I keep getting logged out

Sessions last 72 hours. If you're getting logged out sooner:

  • Make sure your browser isn't set to clear cookies on close
  • Check that you don't have a privacy extension blocking cookies
  • Try logging in again — your session will be refreshed for another 72 hours

How do I reset my password?

Password reset by email is coming soon. In the meantime, contact us via Live Chat on this page and we'll help you reset your password manually.

I'm a member of another FlavaWorks site — can I use the same login here?

Each FlavaWorks site (ThugBoy, PapiCock, CocoDorm, etc.) has separate memberships. You'll need an active subscription for each site you want to access. Visit our Join page to sign up.